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PAYMENT

For Malaysian
Cash deposit or online transfer via Maybank or CIMB account (in Ringgit Malaysia).

For International Buyer
We accept payment via PayPal which is our preferred payment method.  PayPal is very safe and has exceptional security features, their strength of  security and integrity matches the level or our military. You can pay by credit  card or  bank transfer or from your checking or savings account  via PayPal. Signing up is free by going to http://www.paypal.com

SHIPPING

Shipping Method

  • Shipping may be by international air mail/parcel (registered post) or door to door shipping services (container) or courier service.
  • Please allow 4-6 weeks for delivery.
  • For high value items (such as expensive china), you are advised to pick up from our contacts in Taman Dagang, Ampang.

Other Shipping Options & Destination

  • We ship mainly to Malaysia. Other international buyers may contact us to get postage costs, before buying.

Postage/Shipping & Handling Charges

  • Buyer pays for shipping/postage cost and handling charges according to destination country. Any tax at receiving destinations is to be paid by buyer.
  • When posting delicate items such as china and glass we guarantee to package these safely to avoid damage in transit. All packaging charges are included in the cost of postage. In the event of damage to an item in transit we would request you to attach a photo to your email when informing us.

Packaging

  • Products are alway well-packaged to guard against breakages. All china is packed with double-walled cardboard boxes with other material to ensure safety in transit.

International Shipping (Non UK)

Please be aware that you are responsible for shipping costs regardless of whether you actually receive your package. We cannot be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside the UK. We encourage you to speak with your customs office if you have any questions. You are responsible for any duties or taxes that may apply to the shipment of any products to your country. By law, we are obligated to report the exact amount of the sale on the Customs form. As a customer, you are responsible to comply with International, National or local laws regulating importation of products that you may purchase. It is entirely your responsibility to NOT order items that are illegal to import into your country.

There is usually not an importation problem, but occasionally they occur. The risk is yours. You will be responsible for the entire package cost if it is seized and we do not get it back. If for any reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, you are still responsible for any shipping charges.

If an order is refused delivery by customs due to unauthorized ingredients or contents, Be Dazzled Collection is not to be held responsible for any losses or costs incurred by the customer. If the shipment is abandoned the customer will not receive a refund or credit of any kind. If in any case we received a return of any shipment refused by customs authorities of any country, Be Dazzled Collection will credit the customer for the value of the unopened and un-tampered products purchased. No refund on shipping charges incurred for the return of the shipment or shipping charges sending the product.

Once the order has been shipped, you are responsible for paying for the order, plus shipping costs. By ordering, you agree to be bound by these terms.

Customers orders are shipped by Parcel Force or DHL or Skynet for all overseas customers. Charges are based on destination. Customers are responsible for all exported content. It is the consumers responsibility to know the laws and regulations for importing products into their country. Customers are responsible for any losses Be Dazzled Collection does not guarantee successful delivery due to import/export laws & regulations that the consumer is responsible for. It is the consumers sole responsibility to only order what is legal for sale in their country. Receiver is responsible for any and all duty and/or VAT.

PRODUCT IMAGES & INFORMATION

We always endeavour to describe items accurately and to show you a good photographic representation of our product line. Please email us when requesting further details or photographs to assist you with making a good decision BEFORE you make your purchase.

Please NOTE that some of our teaware are vintage and some of them are brand new.

  • The colour of products may vary from that of the photograph provided, due to the nature of photography and viewing images via a monitor. We aim to ensure all product titles, descriptions and prices are accurate, however administrative errors are possible. In the event that a product is listed at an incorrect price or with other incorrect information, Be Dazzled Collection shall have the right to refuse or cancel any orders placed for the product listed incorrectly.
  • Some of our products are of a vintage design or pre-owned, some of the patterns might be worn slightly in places, firing production blemishes, fine knife/spoon marks on item or the gilt rubbed away and will possibly have aged, or scratched effects as part of the aesthetic of the product.
  • However, ALL items will be free from chips, cracks, repairs or hairlines unless in the case of older pieces, it is stated in the description. Please email us if you required information on any item. 
  • If you're looking for prestine condition, then this might not be for you so please read the description right the way through.

VINTAGE TERM

  • NEW - brand new item, unused, in boxed/without boxed
  • MINT - no faults as good as new but still classed as used
  • EXCELLENT - in excellent condition. No chips, cracks or restoration but with some signs of wear
  • VERY GOOD - generally in good condition with some signs of wear
  • GOOD - may have a few minor blemishes
  • FAIR - may have a few fults, blemishes and defects but generally sound
  • POOR - may have many faults, blemishes and defects. Suitable for spares or restoration

 

 

 

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